Frequently asked questions & answers

We accept all major credit cards and bank transfer only.

We accept the following forms of payment:

• Visa
• Mastercard
• Discover
• American Express
• Afterpay
• Apple Pay
• Google Pay

All sales are final, we don't offer refunds.

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 5 business days (excluding Saturdays, Sundays, and Holidays) to process.

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

We currently offer a flat rate for Canada only.

Shipping fees are non-refundable. If you refuse any shipments from dalmarnakiadaleyapparel.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

If your package is lost or missing, you must contact us within 30 days of the delivery date to be eligible for a store credit or reship. DND does not guarantee responsibility for packages that have been reported as “Delivered” by the carrier and will review on a case by case basis.

We know you want your order fast so as soon as it is placed, we are on it!  Please notify us within 24 hours after the order was placed for all changes. If order is shipped , we are unable to edit or cancel the order.

Please send us an email ASAP with the order number. Once received we will get in touch with you within 24 hours.